WHAT ARE SHIPPING TIMES AND COSTS?
In Europe, the shipping time is 1-7 days. Outside of Europe, the shipping time is 10-21 days.
Shipping costs for The Netherlands are €7.00. For the rest of Europe, the costs are €12.00. Outside of Europe €20.00.
Please expect potential delays due to COVID-19.
WHAT PAYMENT METHODS CAN I USE?
We accept the following payment methods:
Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when you make an order.
iDEAL, Bancontact and Sofort payments for customers in Europe.
PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed.
Alipay for our customers in China.
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
I AM COMPLETELY LOST AND HAVE A QUESTION ABOUT MY ORDER.
No worries, we got you. Please send an email to firstname.lastname@example.org and we’ll help you asap.